Friday, June 27, 2014

Support Group Conference Call - July 10th



Dear NAMI Family Support Group Program Directors and State Trainers:

I am pleased to announce that our upcoming Technical Assistance Conference Call for NAMI Family Support Group Trainers and Program Directors will be on Thursday, July 10th. As we look at how we can improve the program materials for 2015, we want to hear your thoughts! This call will provide an opportunity for NAMI Family Support Group Leaders to see what changes are in the works for 2015 and share their feedback and input.

Date & Time

·        Thursday, July 10th    
·        3 p.m. – 4 p.m.  EDT (2-3 p.m. CDT, 1-2 p.m. MDT, 12-1 p.m. PDT)

Call-in Number & Passcode

·        1-888-858-6021
·        807 097 87

Agenda

1.      Announcements from NAMI
2.      Planned changes for 2015
3.      Sample to discuss (will be attached to the call reminder email)
4.      How to best prepare for these changes?
5.      Feedback and Discussion
6.      Q&A

Moderator

·        Julie Erickson, Program Manager for NAMI Family Support Group & NAMI In Our Own Voice

Please use the following quick tips to ensure a quiet and effective conference call

1.      Use the mute button (most cellphones have this option) or *6 if you don’t have a mute button
2.      Never put a teleconference on hold
3.      Take yourself off speakerphone when unmuting (#6) to speak
4.      Please put yourself back on mute after presenting or asking a question

We will record and post this call on the Recorded Webinars/Conference Calls section of our Education Helpdesk for those who are unable to join. Thank you and I look forward to connecting with you on this call!

Best Regards,
Julie

Julie Erickson
Program Manager
NAMI Family Support Group & NAMI In Our Own Voice
NAMI Education, Training and Peer Support Center
Phone: 703-516-7987

NAMI Webpages and Links - updated on 6/27/14

Be watching for additional updates for this fact sheet as NAMI National will be making additional changes to their website in the fall.  Access to their intranets will be different, etc.  If you have the opportunity to listen to their program director/program leader calls, please do so.  You can find that information in the doc below. 


NAMI.ORG WEBPAGES/LINKS
Note:  NAMI website works best with Mozilla Firefox and Chrome.  If using Internet Explorer be sure to click Compatibility View by clicking on Tools in the tool bar and then the Compatibility View option.
To Access a Program Intranet:
·        www.nami.org
·        click Become a Member on the link at the top right of the home page
·        Follow the instructions to obtain a NAMI user name and password.
·        Email: namieducation@nami.org   Provide them with the information below:
1.    Name   2.    Affiliate    3.    Role in affiliate (teacher, etc.) 
4.    NAMI username (your NAMI.org log-in)  5.    Intranets requested (F2F etc.)
·        When notified go to www.nami.org
·        Log in
·        Right-hand side of the page see MyLinks and the Intranet program you requested. 
·        Click on that link (The Family to Family link enables access to Family Support and Basics also)
·       Note: In order to access nearly all the websites and links below you need to have access to a NAMI intranet

Ordering Curriculum and Brochures:

Create an Account with NAMI Store
·        www.nami.org
·        Log in
·        Click on NAMI Store link on the left.
·        Put in username and password and click on Create Account
·        Fill out form. The member authorization code is NAMI in all caps
·        Mark that you are a member

Ordering Curriculum
1.      www.nami.org
2.      Log in
3.      Click on NAMI Store link on the left.  (See your affiliate education coordinator if you wish for a manual to be ordered.  Teachers cannot order curriculum)
4.      You will see a second login page asking for a user name and password.  If you created an account with the store, click on login.  Otherwise, to create an account, click on continue
5.      Click on Education link on the left.
6.      Click on the icon of the program you are interested in.
7.      Click the icon for manuals
8.      Click icon for manual download. Put in authorization key code from the NAMI California Program Coordinator.
9.      Click Next Step at bottom
10.  Click the blue download button. When the file downloads right click and choose save as to save the file to your computer.
11.  If you wish a hard copy, then select the appropriate choice.  When you enter in the authorization code you will be given the price. 
12.  Click Add to Cart and proceed to checkout or continue shopping.

Ordering Brochures
·        Follow steps 1-6 above.
·        Click icon for desired brochure, pamphlet, flier etc.
·        Click Next Step link at the bottom of the page.
·        Enter quantity and check box if a NAMI member
·        Click update tab and the price is displayed
·        Click Add to Cart and proceed to checkout or continue shopping.

F2F Teachers, Support Group Facilitator Trainers: Re – Certification
·        www.nami.org/eduhelpdesk
·        Under NAMI Signature Program Intranets (in red)  click the desired program link
·        The re-orientation link is at the top of page.
·        This re-certification applies only to teachers and FSG trainers who weren’t trained using 2013 manuals.

Problem Solving Video link
Review your problem solving skills with this webinar:
·        http://www.authorstream.com/Presentation/NAMIedu-1730025-nami-problem-solving-technique
You can also access through the www.nami.org/eduhelpdesk  webpage:
·        Click on Program Documents and Other Resources link. 
·        Under facilitator resources there are links for the updated charts and Problem Solving video (required viewing for all FSG graduates from April 2013 forward, and recommended viewing for F2F teachers)

Reporting
·        www.Nami.org/programdata - select the your program
·        You may also access the reporting page via this link:
·        www.nami.org/eduhelpdesk (note also video tutorials available)
·        Under Quick Links (in red) click on Report Program Data
·        Select the program link
·        Window opens: education@nami.org
·        Type in the word  - nami
·        If the window reopens, click on other user, and re-enter the same wording.
·        Enter data at the end of a F2F course or for every support group meeting.
·        If the data won’t submit, click on Tools on the top tool bar, then click on Compatibility View.  You should be able to submit the data then.

Reporting:  No Computer
·        Please ask your coordinator if he/she can record the data online.  If not:
·        Please fax 916-567-1757 or mail* info for EACH meeting (support group) or the completed F2F/Basics course:
·        Names of Facilitators/Teachers
·        City held and Affiliate name
·        How many attended
·        *see NAMI California office address at the end of this fact sheet
If at all possible, please try to report data electronically.

Listening to National Recorded Conference Calls
·        www.nami.org/eduhelpdesk
·        Under NAMI Education Program Documents (in red) see link for recorded webinars/conference calls
·        Live calls are advertised to all affiliate coordinators up to three weeks before the date.

Other Helpful Links in NAMI Education Program Documents and Resources
·        In a Blink – Lists all the NAMI Education Program Staff names, roles and contact information
·        Marketing Tool Kit – The NAMI PR Toolkit has Talking Points of every program and also Fact Sheets of each program, in addition to other information. www.nami.org/prtoolkit
·        Back by popular demand….the NAMI Education News site! You can find links directly to this newsletter on www.nami.org/helpdesk  and http://extranet.nami.org/Data.
·        Video tutorials on how to navigate the NAMI help desk webpage and technical assistance call information can also be found on the www.nami.org/eduhelpdesk  webpage

Posting Trainings, Meetings, and Downloading Flyers
If your affiliate wishes to put on its own training, click on Report a State Training
For information on posting other events, click on the New Program Events Listing Toolhttps://www.nami.org/Template.cfm?Section=Education_Helpdesk&Template=/MembersOnly.cfm&ContentID=156003
  See also below for instructions on how to be added to NAMI 360 for posting classes.

Advertising your Class/Support group on the NAMI.org Website: (For Affiliate Education Coordinators)
You will need to be added to NAMI 360 in order to post classes etc.  Please see below for instructions:
Send your request to Lynn.Cathy@namicalifornia.org with the following information:
·        full name of individual:
·        address:
·        phone number:
·        email address:
·        NAMI State: California
·        NAMI California/Your Local NAMI Affiliate:
·        nami.org username: (If you don’t have one please see the first entry of this fact sheet)
After you have been added you will do the following:
·        Go to www.nami.org
·        Log in using your nami.org account info
·        It will bring you to your home page
·        Scroll to bottom and click on NAMI State Organization and NAMI Affiliate Management
·        (It is right above where the blue shaded area is listing multiple links)
·        Next, click State/Affiliate Profile link on the left or (also in the middle of the screen with a logo)
·        Click Add NAMI Education Programs – small blue link on bottom right of page
·        Add your class or support group information. 

For additional information see the NAMI Education Program Listing Tool which you can download from the www.namieduhelpdesk.org – list under the Quick Links heading.

Setting up Support Group Refreshers:
·        www.nami.org/eduhelpdesk
·        Under Signature Program links click on family support group
·        Link: Program Documents and Other Resources
·        Link: Trainer Resources – Power Points available that are useful in putting together a refresher
·        Contact Family Programs Coordinator for additional resources as well.

Downloading updates and manuals off the NAMI Website
·        www.nami.org/eduhelpdesk
·        Under NAMI Signature Program Intranets click on desired program link – Family to Family, etc.
·        Link:  Program Documents and Other  Resources –
·        Link:  Manual Revisions and New Pages
·       Electronic copies of participant and teacher manuals can be downloaded from the NAMI Store with a code – contact your affiliate education coordinator.

·       NAMI Online Learning Center & NAMI Education News
·        www.nami.org/eduhelpdesk
·        Scroll to NAMI Education Program Documents and Resources (in red)
·        Find link: Online Learning Center – Contains tutorials in English and Spanish on how to navigate the helpdesk, etc. plus links on all the re-orientation webinars and the new problem solving video.
·        NAMI Education News: Back by popular demand….the NAMI Education News site! You can find links directly to this newsletter on www.nami.org/helpdesk  and http://extranet.nami.org/Data.

FAMILY TO FAMILY & BASICS Outreach Videos:  See Suggestions for Class fact sheet offered by NAMI California Family Programs Department:

For regular updates and information about NAMI California Family Programs check out the NAMI California State Family Program Coordinator’s blog:  http://namifamily.blogspot.com. 

NAMI California Weekly Report:  All program trainings and the blog address are included in the NAMI California Weekly Report.  To receive this weekly email, subscribe at:  newsletter@namicalifornia.org

Thank you very much for reporting your class/support group meetings!!  It helps NAMI National and NAMI California in many ways including providing evidence for the effectiveness of the programs.  Data helps to keep our state and private grants funded. 
Lynn Cathy, State Family Programs Coordinator
1851 Heritage Ln. Ste. 150
Sacramento, CA 95815
Office: 916-567-0163  Fax: 916-567-1757